Local experts are concerned about Snapchat’s new chatbot feature. The function, which allows users to converse with AI-powered bots, has been criticized for the possibility of spreading misinformation and harming vulnerable people.
Chatbots, according to experts, may readily be designed to spread misleading information, particularly in sectors such as health and politics. Furthermore, vulnerable users, such as youngsters and those suffering from mental illnesses, may be more sensitive to the effect of chatbots.
Concerns have also been raised concerning the possibility of chatbots collecting and misusing personal information. While Snapchat claims that chatbot chats are not kept or stored, experts warn that data breaches are always possible.
Despite these misgivings, Snapchat has defended its chatbot feature, arguing that it has protections in place to prevent misinformation and maintain user privacy. According to the organization, the function is intended to provide users with quick access to information and resources.
Local experts, on the other hand, are wary of the potential risks associated with the chatbot feature. They have advocated for better openness and regulation of chatbots, as well as enhanced user education on how to identify and prevent misinformation.
